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| 003 | NLI | ||
| 005 | 20210602174225.0 | ||
| 008 | 110113s2008 ii da e 001 0 eng d | ||
| 020 |
_a9788120333260 (pbk.) _cRs.250.00 |
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_a658.812 _22 |
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_aCustomer relationship management : _bmodern trends and perspectives/ _ced. S. Shanmugasundaram |
| 260 |
_aNew Delhi : _bPrentice-Hall, _c2008 |
||
| 300 |
_axix, 276 p. : _bill.; _c24 cm. |
||
| 504 | _aIncludes bibliographical references and index | ||
| 650 | 0 |
_aCustomer relations _xManagement |
|
| 700 | 1 |
_aShanmugasundaram, S. _4edt _9546545 |
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| 887 | _aUma | ||
| 901 |
_aDB106593 _b16.7.08 |
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| 902 | _aE 658.812 C 969 | ||
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