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| 001 | vtls000024230 | ||
| 003 | NLI | ||
| 005 | 20210601182616.0 | ||
| 008 | 101125s1995 nyu 001 0 eng | ||
| 020 |
_a002912977X _c$ 23.00 |
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| 082 | 0 | 4 | _a658.812 |
| 100 | 1 |
_aGriffin, Jill. _974757 |
|
| 245 | 1 | 0 |
_aCustomer loyalty: _bhow to earn it, how to keep it/ _cJill Griffin |
| 260 |
_aNew York: _bLexington Books, _c1995 |
||
| 300 |
_aviii, 242 p.; _c23 cm. |
||
| 504 | _aIncludes bibliographical references and index | ||
| 650 | 0 |
_aCustomer loyalty _974758 |
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| 650 | 0 |
_aConsumer satisfaction _965090 |
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| 650 | 0 | _aCustomer services | |
| 650 | 0 | _aCustomer relations | |
| 887 | _aB. Umarani | ||
| 901 |
_a526326 _b11/02/1996 |
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| 902 | _aE 658.812 G 875 | ||
| 903 | _a16/03/2004 | ||
| 904 | _aB. Umarani | ||
| 906 | _a024088 | ||
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_AVIRTUAITEM _D10000 _F1 _X100 _6PUR000526326ENG _aE 658.812 G875 |
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_2ddc _cBKS |
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