Results of search for 'su:{Consumer satisfaction.}' › National Library of India catalog

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	1.	Mass Customization and Customer Centricity [electronic resource] : In Honor of the Contributions of Cipriano Forza / edited by Thomas Aichner, Fabrizio Salvador. by Aichner, Thomas [editor.] Salvador, Fabrizio [editor.] Edition: 1st ed. 2023. Material type: Text; Format: electronic ; Literary form: Not fiction Language: English Publication details: Cham : Springer International Publishing : Imprint: Palgrave Macmillan, 2023 Online resources: Click Here Availability: Items available for loan: National Library of India (1)Call number: 658.8. Place hold Save to lists
	2.	The little book of big customer satisfaction measurement / Ajit Rao, Subhash Chandra by Rao, Ajit, 1962- Chandra, Subhash Material type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Language: English Publication details: New Delhi : SAGE Publications India Pvt Ltd, 2012 Availability: Items available for loan: National Library of India (1)Call number: E 658.812 R 18. Place hold Request article Save to lists
	3.	Measuring and managing customer satisfaction: going for the gold/ Sheila Kessler by Kessler, Sheila Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: Wisconsin: ASQC Quality Press, 1996 Availability: Items available for loan: National Library of India (1)Call number: E 658.812 K 485. Place hold Request article Save to lists
	4.	No cover image available The joyless economy: an inquiry into human satisfaction and consumer dissatisfaction/ Tibor Scitovsky by Scitovsky, Tibor Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: New York: Oxford University Press, 1976 Availability: Items available for loan: National Library of India (1)Call number: E 658.83 Sci 85. Place hold Request article Save to lists
	5.	Service quality : concepts and models/ R. Kavitha by Kavitha, R Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Adult; Language: English Publication details: Erode : Pallavi Pathippagam S. India, 2008 Availability: Items available for loan: National Library of India (1)Call number: E 658.8 K 178. Place hold Request article Save to lists
	6.	Organizational behavior : improving performance and commitment in the workplace / Jason A. Colquitt, Jeffery A. Lepine, Michael J. Wesson by Colquitt, Jason A Lepine, Jeffery A Wesson, Michael J Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Adult; Language: English Publication details: New Delhi : Tata McGraw-Hill Education, 2011 Availability: Items available for loan: National Library of India (1)Call number: E/O 658.3 C 719. Place hold Request article Save to lists
	7.	Consumer retention and satisfaction in business management / H.G. Patil by Patil, H. G Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: Kanpur : Chandralok Prakashan, 2017 Availability: Items available for loan: National Library of India (1)Call number: E 658.812 P 273. Place hold Request article Save to lists
	8.	Wide - angle vision: beat your competition by focusing and frings competitions, lost cutorers and rogue employees/ Wayne C. Burkan by Burkan, Wayne C Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: New York: John Wiley, c1996 Availability: Items available for loan: National Library of India (1)Call number: E 658.8 B 917. Place hold Request article Save to lists
	9.	The art of pricing : how to find the hidden profits to grow your business / Rafi Mohammed by Rafi Mohammed Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: New York : Crown Business, c2005 Availability: Items available for loan: National Library of India (1)Call number: E 338.52 M 725. Place hold Request article Save to lists
	10.	Customer loyalty : concept, context and character / Alok Kumar Rai, Medha Srivastava by Rai, Alok Kumar Srivastava, Medha Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Adult; Language: English Publication details: New Delhi : McGraw-Hill Education, c 2014 Availability: Items available for loan: National Library of India (1)Call number: E 658.812 R 13 a. Place hold Request article Save to lists
	11.	Emotion marketing : the hallmark way of winning customers for life/ Scott Robinett and Claire Brand with Vicki Lenz; [foreword by Don Hall] by Robinette, Scott Brand, Claire Lenz, Vicki Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: New Delhi : Tata McGraw-Hill Education, 2004 Availability: Items available for loan: National Library of India (1)Call number: E 658.8 R 552. Place hold Request article Save to lists
	12.	Service sector mamanagement by Sri Sarada College for Women. Depatrment of commerce with computer applications Tirunelveli Material type: Text; Format: print Language: English Publication details: Tirunelveli : Sri Sarada College for Women, 2013 Availability: Items available for loan: National Library of India (1)Call number: E 658.812 Se 69 t. Place hold Request article Save to lists
	13.	Brand equity on the wheels of advertising : A practical handbook on advertising and brand management / Noopur AgrawalNew Delhi : by Agrawal, Noopur Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: New Delhi : A.K.Publication, 2009 Availability: Items available for loan: National Library of India (1)Call number: E 658.8343 Ag 81 bra. Place hold Request article Save to lists
	14.	The art of pricing : how to find the hidden profits to grow your business/ Rafi Mohammed by Mohammed, Rafi Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Adult; Language: English Publication details: New York : Crown Business, c2005 Availability: Items available for loan: National Library of India (1)Call number: E 338.52 M 725. Place hold Request article Save to lists
	15.	Consumer satisfaction and loyalty in Indian consumer banking / Jyoti Sharma by Sharma, Jyoti Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: Delhi : Universal Law Pub, 2007 Availability: Items available for loan: National Library of India (1)Call number: E 381.30954 Sh 23. Place hold Request article Save to lists
	16.	No cover image available Customer-oriented planning/ Robert W. Ferrell by Ferrell, Robert W Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: New York: American Management Association, c1964 Availability: Items available for loan: National Library of India (1)Call number: E 658 F 413. Place hold Request article Save to lists
	17.	Service quality: new directions in theory and practice/ edited by Roland T. Rust and Richard L. Oliver by Rust, Roland T [edt] Oliver, Richard L [edt] Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: London: SAGE, c1994 Availability: Items available for loan: National Library of India (1)Call number: E 658.812 Se 69. Place hold Request article Save to lists
	18.	The Apple experience : secrets to building insanely great customer loyalty/ Carmine Gallo by Gallo, Carmine Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Adult; Language: English Publication details: New Delhi : Tata McGraw-Hill Education, 2012 Availability: Items available for loan: National Library of India (1)Call number: E 658.812 G 138. Place hold Request article Save to lists
	19.	Customer value creation behavior [electronic resource] / Youjae Yi. by Yi, Youjae Material type: Text; Format: electronic ; Literary form: Not fiction Language: English Publication details: London : Routledge, 2014 Online resources: Click here to view Availability: Items available for loan: National Library of India (1). Place hold Request article Save to lists
	20.	The Seven secrets of service strategy/ Jacques Horovitz by Horovitz, Jacques Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: England: Finanacial Times, 2000 Availability: Items available for loan: National Library of India (1)Call number: E 658 H 785. Place hold Request article Save to lists

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