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	1.	Beyond BPR in public administration : institutional transformation in an information age / edited by J. A. Taylor, I. Th. M. Snellen and A. Zuurmond by Taylor, J. A [edt] Snellen, I. Th. M [edt] Zuurmond, A (Arre) [edt] Series: Informatization developments and the public sector ; 5 Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: Amsterdam : IOS Press, c1997 Availability: Items available for loan: National Library of India (1)Call number: E/O 350 B 468. Place hold Request article Save to lists
	2.	Informatization strategies in public administration / edited by Paul H.A. Frissen and Ignace Th. M. Snellen by Frissen, P [edt] Snellen, I. Th. M [edt] Series: Informatization developments and the public sector ; 1 Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: Amsterdam : Elsevier Science Publishers, 1990 Availability: Items available for loan: National Library of India (1)Call number: E 350.00722 In 3. Place hold Request article Save to lists

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