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	1.	Business process transformation / edited by Varun Grover, M. Lynne Karkus by Grover, Varun [edt] Karkus, M. Lynne [edt] Series: Advances in management information systems Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: New Delhi : PHI Learning, 2010 Availability: Items available for loan: National Library of India (1)Call number: E 658.4038011 B 964 b. Place hold Request article Save to lists
	2.	The process improvement handbook : a blueprint for change and increasing organizational performance/ Tristan Boutros, Tim Purdie; illustrations by Dustin Duffy by Boutros, Tristan Purdie, Tim Duffy, Dustin [ill.] Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Adult; Language: English Publication details: New York : McGraw Hill Education, c 2014 Availability: Items available for loan: National Library of India (1)Call number: E/O 658.503 B 669. Place hold Request article Save to lists

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