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	1.	Services, marketing and management [electronic resource] / Audrey Gilmore. by Gilmore, Audrey Material type: Text; Format: electronic ; Literary form: Not fiction Language: English Publication details: London : SAGE, c2003 Online resources: Click here to access online Availability: Items available for loan: National Library of India (1). Place hold Request article Save to lists
	2.	Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml ... [et al.] by Zeithaml, Valarie A Edition: 6th ed. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Adult; Language: English Publication details: New Delhi : McGraw-Hill Education (India) Private Limited, 2013 Availability: Items available for loan: National Library of India (1)Call number: E 658.8 Se 69 (1). Place hold Request article Save to lists
	3.	No cover image available Winning in service markets : success through people, technology and strategy/ Jochen Wirtz by Wirtz, Jochen Material type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Language: English Publication details: Hackensack, N.J. : World Scientific, c2017 Availability: Items available for loan: National Library of India (1)Call number: E 658 W 749. Place hold Request article Save to lists
	4.	Services marketing : text and cases in Indian context / K. Karunakaran by Karunakaran, K Material type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Language: English Publication details: Kolkata : Himalaya Publishing House, 2014 Availability: Items available for loan: National Library of India (1)Call number: E 658.8 K 149 s. Place hold Request article Save to lists
	5.	Legends in consumer behavior / Morris B. Holbrook by Holbrook, Morris B Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: New Delhi : SAGE, 2015 Availability: Items available for loan: National Library of India (15)Call number: E/O 658.8342 H 695, ... Place hold Request article Save to lists
	6.	Services marketing: integrating customer focus across the firm/ Valarie A. Zeithaml...[et al.] by Zeithaml, Valarie A Edition: 7th ed. Material type: Text; Format: print Publication details: Chennai : McGraw Hill Education, 2018 Availability: Items available for loan: National Library of India (1)Call number: E 658.8 Se 69 (7). Place hold Request article Save to lists
	7.	Essentials of services marketing/ Jochen Wirtz, Christopher Lovelock; adapted by Jayanta Chatterjee, Gopal Das by Wirtz, Jochen Lovelock, Christopher [jt aut] Edition: 3rd ed Material type: Text; Format: print ; Audience: General; Publication details: Noida (UP) : Pearson, 2019 Availability: Items available for loan: National Library of India (1)Call number: E/O 658.8 W 749. Place hold Request article Save to lists
	8.	Marketing of services : (text and cases) / S. L. Gupta by Gupta, S.L Material type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Language: English Publication details: Ahmedabad : International Book House, 2012 Availability: Items available for loan: National Library of India (2)Call number: E/O 658.8 G 959 m, ... Place hold Request article Save to lists
	9.	Service marketing/ V. N. Joshi by Joshi, V. N Material type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Language: English Publication details: Kanpur, India : Chandralok Prakashan, 2015 Availability: Items available for loan: National Library of India (1)Call number: E 658.8 J 78. Place hold Request article Save to lists
	10.	Services management and marketing / Sandip K. Bhatt , Manisha S. Bhatt by Bhatt, Sandip K Bhatt, Manisha S [jt. aut.] Material type: Text; Literary form: Not fiction ; Audience: General; Language: English Publication details: Jaipur : Oxford Book Co., 2011 Availability: Items available for loan: National Library of India (1)Call number: E 658.8 B 469 s. Place hold Request article Save to lists
	11.	Services Marketing / Kamal Yadava, Mohd. Altaf Khan by Yadava, Kamal Khan, Mohd. Altaf Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: New Delhi : Arise Pub., c2005 Availability: Items available for loan: National Library of India (1)Call number: E 658.8 Y 1. Place hold Request article Save to lists
	12.	Services marketing : people, technology, strategy/ Jochen Wirtz, Christopher Lovelock by Lovelock, Christopher Lovelock, Christopher Edition: 8th ed. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Language: English Publication details: New Jersy : World Scientific, 2016 Availability: Items available for loan: National Library of India (1)Call number: E/O 658.8 L 944 (1). Place hold Request article Save to lists
	13.	Handbook of services marketing & management [electronic resource] / Teresa A. Swartz, Dawn Iacobucci, editors. by Iacobucci, Dawn [edt] Swartz, Teresa A [edt] Material type: Text; Format: electronic ; Literary form: Not fiction Language: English Publication details: Thousand oaks, [Calif.] ; London : SAGE, c2000 Online resources: Click here to access online Availability: Items available for loan: National Library of India (1). Place hold Request article Save to lists
	14.	Service marketing and customer relationship/ Prakash M. Tayle, Bhagwat P. Narnaware and Balasaheb T. Gawande by Tayle, Prakash M Narnaware, Bhagwat P [jt. auth.] Gawande, Balasaheb T [jt. auth.] Material type: Text; Literary form: Not fiction ; Audience: General; Language: English Publication details: Kanpur: Gaurav Books , 2016 Availability: Items available for loan: National Library of India (1)Call number: E 658.812 T 21. Place hold Request article Save to lists

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