Designing and delivering superior customer value: concepts, cases and applications/ Art Weinstein and William C. Johnson

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TextLanguage: English Publication details: Boca Raton: St. Lucie Press, 1999Description: xi, 388 p.: ill., charts, maps; 23 cmISBN:

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Holdings
Item type	Current library	Collection	Call number	Materials specified	Status	Date due	Barcode	Item holds
Books	National Library of India New English - Main Stack Division	New English	E 658.812 W 433 (Browse shelf(Opens below))		Available		PUR000535962ENG

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Includes bibliographical references and index

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