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The complete idiot's guide to great customer service/ Ron Karr and Don Blohowiak

By: Contributor(s): Material type: TextTextLanguage: English Publication details: New Delhi: Prentice-Hall of India, 1998Description: xxvi, 326 p. ill., charts; 24 cmISBN:
  • 8120314123
Subject(s): DDC classification:
  • 658.812
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Holdings
Item type Current library Collection Call number Materials specified Status Date due Barcode Item holds
Books Books National Library of India New English - Main Stack Division New English E 658.812 K 148 (Browse shelf(Opens below)) Available DBA000073638ENG
Total holds: 0

Includes index

Glossary: p.307-312

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