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1.
The experience; : how to wow your customers and create a passionate workplace/ Lior Arussy by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Adult;
Language: English
Publication details: San Francisco, Calif. : CMP Books, c2002
Availability: Items available for loan: National Library of India (1)Call number: E 658.812 Ar 85.

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2.
Discovering the soul of service: the nine drivers of sustainable business success/ Leonard L. Berry by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: New York: Free Press, c1999
Availability: Items available for loan: National Library of India (1)Call number: E 658.812 B 459.

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