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	1.	No cover image available The Michigan Department of Administration / Ferrel Heady and Robert H. Pealy by Heady, Ferrel Pealy, Robert H [jt. aut] Series: University of Michigan. Michigan governmental studies ; no. 31 Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: Ann Arbor : Bureau of Government, Institute of Public Administration, University of Michigan, 1956 Availability: Items available for loan: National Library of India (1)Call number: E 353.9774 H 345. Place hold Request article Save to lists
	2.	Management of service sector/ edited by B. S. Bhatia by Bhatia, B. S [edt] Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Adult; Language: English Publication details: New Delhi : Deep & Deep, c2008 Availability: Items available for loan: National Library of India (1)Call number: E/O 658.4 M 311. Place hold Request article Save to lists
	3.	Service management / Bholanath Dutta, B. Rose Kavitha by Datta, Bholanath Kavitha, B. Rose Material type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Language: English Publication details: New Delhi : I.K. International Pub., 2011 Availability: Items available for loan: National Library of India (1)Call number: E 658.5 D 262. Place hold Request article Save to lists
	4.	Management services handbook/ B.H. Walley by Walley, B.H Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: London: Business Books, 1973 Availability: Items available for loan: National Library of India (1)Call number: E 658 W 157. Place hold Request article Save to lists
	5.	Services marketing : the Indian context/ R. Srinivasan by Srinivasan, R Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Adult; Language: English Publication details: New Delhi : Prentice-Hall of India, 2004 Availability: Items available for loan: National Library of India (1)Call number: E 658.8 Sr 34. Place hold Request article Save to lists
	6.	Service management systems: how to create competitive.../ David P. Vondle by Vondle, David P Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: New York: McGraw-Hill, 1989 Availability: Items available for loan: National Library of India (1)Call number: E 658 V 893. Place hold Request article Save to lists
	7.	No cover image available Organisation of a chartered accountant's office/ Institute of Chartered Accountants of India by Institute of Chartered Accountants of India (New Delhi) Material type: Text; Format: print Language: English Publication details: New Delhi: The Institute 1984 Availability: Items available for loan: National Library of India (1)Call number: E 658.402 In 7. Place hold Request article Save to lists
	8.	Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml... [et al.] by Zeithaml, Valarie A Edition: 4th ed. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Adult; Language: English Publication details: New Delhi : Tata McGraw-Hill Education, 2008 Availability: Items available for loan: National Library of India (1)Call number: E 658.8 Se 69. Place hold Request article Save to lists
	9.	Service management : operations, strategy and information technology/ James a Fitzsimmons by Fitzsimmons, James A Fitzsimmons, Mona J Series: McGraw-Hill/Irwin Series Edition: 5th ed. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Adult; Language: English Publication details: New Delhi : Tata McGraw-Hill Education, 2006 Availability: Items available for loan: National Library of India (1)Call number: E/O 658 F 584. Place hold Request article Save to lists
	10.	Six sigma in transactional and service environments/ Hasan Akpolat by Hasan Akpolat Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Adult; Language: English Publication details: Aldershot, Hants, Eng. : Gower, c 2004 Availability: Items available for loan: National Library of India (1)Call number: E/O 658.4013 Ak 68. Place hold Request article Save to lists
	11.	Six sigma in transactional and service environments / Hasan Akpolat by Akpolat, Hasan Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: England : Gower Pub. House, c2004 Availability: Items available for loan: National Library of India (1)Call number: E/O 658.4013 Ak 68. Place hold Request article Save to lists
	12.	Organisation culture and human talent : the service industry/ Nimit Chowdhary, Bhagwati P. Saraswat by Chowdhary, Nimit Saraswat, Bhagwati P [jt.aut] Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: Delhi : Macmillan India, 22cm Availability: Items available for loan: National Library of India (1)Call number: E 338.47 C459. Place hold Request article Save to lists
	13.	The growth of service industries: the paradox of exploding costs and persistent demand/ edited by Thijs Ten Raa and Ronald Schettkat by Raa, Thijs Ten [edt] Schettkat, Ronald [edt] Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: Cheltenham: Edward Elgar, c2001 Availability: Items available for loan: National Library of India (1)Call number: E 658 G 919. Place hold Request article Save to lists
	14.	Training material on West Bengal financial rules and service rules/ N. Sengupta by Sengupta, N Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Adult; Language: English Publication details: Kolkata : Sahitya Samsad, 2007 Availability: Items available for loan: National Library of India (1)Call number: E 342 Se 56. Place hold Request article Save to lists
	15.	New service development: creating memorable experiences/ edited by James A. Fitzsimmons and Mona J. Fitzsimmons by Fitzsimmons, James A [edt] Fitzsimmons, Mona J [edt] Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: London: SAGE, 2000 Availability: Items available for loan: National Library of India (1)Call number: E 658.812 N 42. Place hold Request article Save to lists
	16.	No cover image available Measuring and enhacing the producticity of service and government organizations/ Marvin E. Mundel by Mundel, Marvin E. (Marvin Everett), 1916- Asian Productivity Organisation (Tokyo) Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: Hongkong: Asian Productivity Organization, by Nordian International, c1975 Availability: Items available for loan: National Library of India (1)Call number: E 658.5 M 922. Place hold Request article Save to lists

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