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1.
Working with microsoft dynamics CRM 4.0/ Jim Steger, Mike Snyder by
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Adult;
Language: English
Publication details: New Delhi : Prentice-Hall, 2008
Availability: Items available for loan: National Library of India (1)Call number: E 658.812028553 St 32.

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2.
Microsoft dynamics CRM 4.0 : step by step/ Mike Snyder... [et al.]. by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Adult;
Language: English
Publication details: New Delhi : PHI Learning, c 2009
Availability: Items available for loan: National Library of India (1)Call number: E 658.812028553 M 583.

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3.
Working with microsoft dynamics CRM 3.0/ Mike Snyder, Jim Steger by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Adult;
Language: English
Publication details: New Delhi : Prentice-Hall, 2006
Availability: Items available for loan: National Library of India (1)Call number: E 658.812028553 Sn 92.

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4.
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Master data management and customer data integration for a global enterprise/ Alex Berson, Lawrence Dubov by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: New Delhi : Tata McGraw-Hill Education, c2007
Availability: Items available for loan: National Library of India (1)Call number: E 658.8120285574 B 46.

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5.
Relevance regained: from top- down control to bottom - up empowerment/ H. Thomas Johnson by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: New York: Free Press, c1992
Availability: Items available for loan: National Library of India (1)Call number: E 658 J 632 r.

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