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	1.	No cover image available Preparation of an index of services production (seminar papers and proceedings)/ Seminar on Preparation of an Index of services Production held at National Institute of Bank Management, Pune in Jan.3-4, 2002; edited by Tarun Das ... [et al] by Seminar on Preparation of an Index of Services Production (2002: Pune) Das, Tarun [edt.] National Institute of Bank Management (Pune, India) [pbl.] Material type: Text; Format: print Language: English Publication details: Pune : National Institute of Bank Management, 2003 Availability: Items available for loan: National Library of India (1)Call number: GP 338.4706054 Se 52. Place hold Request article Save to lists
	2.	No cover image available Exemplary implementation of citizen's charter in Punjab National Bank, Oriental Bank of Commerce and Punjab & Sind Bank/ Kalyan Swarup, A. U. Gadewar by Swarup, Kalyan Gadewar, Kalyan [jt.aut] National Institute of Bank Management (Pune, India) [pbl] India. Ministry of Personnel, Public Grievances and Pensions. Department of Administrative Reforms and Public Grievances [pbl] Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: Pune, Maharashtra : New Delhi : National Institute of Bank Management Department of Administrative Reforms & Public Grievances, Government of India, 2003 Availability: Items available for loan: National Library of India (1)Call number: GP 332.12230954 Sw 25. Place hold Request article Save to lists

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