Understanding service management : integrating marketing, organisational behaviour, operations and human resource management/ edited by William J. Glynn and James G. Barnes

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Material type: Text

TextLanguage: English Publication details: New Delhi : Prentice-Hall of India, 2006Description: xxvi, 485 p. : charts; 24 cmISBN:

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Holdings
Item type	Current library	Collection	Call number	Materials specified	Status	Date due	Barcode	Item holds
Books	National Library of India New English - Main Stack Division	New English	E 658.8 Un 2 (Browse shelf(Opens below))		Available		DBA000099716ENG

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Includes bibliographical references and index

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