Service quality : research perspectives/ Benjamin Schneider, Susan S. White

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TextLanguage: English Series: Foundations for organizational sciencePublication details: Thousand Oaks, Calif. : SAGE, c2004Description: xiii, 185p.; 24 cmISBN:

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Holdings
Item type	Current library	Collection	Call number	Materials specified	Status	Date due	Barcode	Item holds
Books	National Library of India New English - Main Stack Division	New English	E 658.812 Sch 57 (Browse shelf(Opens below))		Available		PUR000551134ENG

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Includes bibliogrphical references and index

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