One customer, divisible : linking customer insight to loyalty and advocacy behavior / Michael W. Lowenstein

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Material type: Text

TextLanguage: English Publication details: Australia : Thomson, c2005Description: xxiii, 214 p. ; 24 cmISBN:

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Holdings
Item type	Current library	Collection	Call number	Materials specified	Status	Date due	Barcode	Item holds
Books	National Library of India New English - Main Stack Division	New English	E 658.812 L 952 (Browse shelf(Opens below))		Available		PUR000554275ENG

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Includes bibliographical references and index

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