What's the secret? : to providing a world-class customer experience / John R. DiJulius

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Material type: Text

TextLanguage: English Publication details: Hoboken, N. J. : John Wiley, c2008Description: xxi, 320 p. : ill.; 24 cmISBN:

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Holdings
Item type	Current library	Collection	Call number	Materials specified	Status	Date due	Barcode	Item holds
Books	National Library of India New English - Main Stack Division	New English	E 658.812 D 569 (Browse shelf(Opens below))		Available		PUR000561663ENG

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Includes bibliographical references and index

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