Capitalising on customers : an executive`s guide to CRM/ Patricia B. Seybold, Mitchell I. Kramer, Muhamed Muneer

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Material type: Text

TextLanguage: English Publication details: New Delhi : Vikas Pub., 2005Description: x, 183 p. : ill., map, ports.; 24 cm. CD-ROMISBN:

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Holdings
Item type	Current library	Collection	Call number	Materials specified	Status	Date due	Barcode	Item holds
Books	National Library of India New English - Main Stack Division	New English	E 658.4 Se 93 (Browse shelf(Opens below))		Available		DBA000097477ENG

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Executive management

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