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	1.	Emotion marketing : the hallmark way of winning customers for life/ Scott Robinette and Calire Brand with Vicki Lenz by Robinette, Scott Brand, Calire Lenz, Vicki Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Adult; Language: English Publication details: New Delhi : Tata McGraw-Hill Education, c 2004 Availability: Items available for loan: National Library of India (1)Call number: E 000. Place hold Request article Save to lists
	2.	Emotion marketing : the hallmark way of winning customers for life/ Scott Robinett and Claire Brand with Vicki Lenz; [foreword by Don Hall] by Robinette, Scott Brand, Claire Lenz, Vicki Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: New Delhi : Tata McGraw-Hill Education, 2004 Availability: Items available for loan: National Library of India (1)Call number: E 658.8 R 552. Place hold Request article Save to lists

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