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1.
Principles of customer relationship management / Roger J. Baran, Robert J. Galka [and] Daniel P. Strunk by
Edition: Student ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: Mason, Ohio : Thomson/South-Western, c2008
Availability: Items available for loan: National Library of India (1)Call number: E/O 658.812 B 231.

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2.
Principles of customer relationship management/ Roger J. Baran, Robert J. Galka, Daniel P. Strunk by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Adult;
Language: English
Publication details: Australia : Thomson, c2008
Availability: Items available for loan: National Library of India (1)Call number: E/O 658.812 B 231.

Place hold Request article Save to lists
                                                                           
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