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1.
Best face forward : why companies must improve their service interfaces with customers / Jeffrey F. Rayport [and] Bernard J. Jaworski by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: Boston, Mass. : Harvard Business School Press, c2005
Availability: Items available for loan: National Library of India (1)Call number: E/O 658.812 R 218.

2.
Best face forward : why companies must improve their service interfaces with customers/ Jeffrey F. Rayport, Bernard J. Jaworski by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Adult;
Language: English
Publication details: Boston, Mass. : Harvard Business School Press, c 2005
Availability: Items available for loan: National Library of India (1)Call number: E/O 658.812 R 218.

3.
Introduction to e-commerce / Jeffrey F. Rayport, Bernard J. Jaworski by Series: McGraw-Hill/Irwin series in marketing
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: New Delhi : Tata McGraw-Hill Education, c2004
Availability: Items available for loan: National Library of India (1)Call number: E/O 381.142 R 218 (1).

4.
E-commerce / Jeffrey F. Rayport [and] Bernard J. Jaworski by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: New Delhi : Tata McGraw-Hill Education, c2001
Other title:
  • Ecommerce
Availability: Items available for loan: National Library of India (1)Call number: E/O 381.142 R 218.

                                                                           
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