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	1.	Building & managing a world class IT help desk / Bob Wooten by Wooten, Bob Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: New Delhi : Tata McGraw-Hill Education, c2001 Other title: Building and managing a world class IT help desk Availability: Items available for loan: National Library of India (1)Call number: E 004 W 889. Place hold Request article Save to lists
	2.	No cover image available The IT professional's guide to managing systems, vendors & end users / Neil Plotnick by Plotnick, Neil Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: New Delhi : Osborne/McGraw-Hill, 2000 Availability: Items available for loan: National Library of India (1)Call number: E 025 P 724. Place hold Request article Save to lists
	3.	Introduction to information-based high-tech services/ Eric Viardot by Viardot, Eric Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: Boston: Artech house, c1999 Availability: Items available for loan: National Library of India (1)Call number: E 621.390688 V 656. Place hold Request article Save to lists

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