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1.
Personnel issues in reference services / edited by Bill Katz and Ruth A. Fraley by Series: The Librarian Service
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: New York : Haworth Press, c1986
Availability: Items available for loan: National Library of India (1)Call number: E 025.5 P 432.

2.
Reference services today : from interview to burnout / edited by Bill Katz and Ruth A. Fraley by Series: The reference librarian ; 16
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: New York : Haworth Press, c1987
Availability: Items available for loan: National Library of India (1)Call number: E 025.52 R 259.

                                                                           
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