Lean Six Sigma in higher education institutions : the need to change / by Stephen G. Anthony (Institute of Six Sigma Professionals, UK) and Jiju Antony (Khalifa University, UAE).

Includes bibliographical references and index.

Chapter 1. The Need to Change -- Chapter 2. The History of Lean Six Sigma -- Chapter 3. Academic Leadership and Lean Six Sigma: A Novel Approach to Systematic Literature Review using Design of Experiments -- Chapter 4. A Survey on the Current Status of Operational Excellence Methodologies in the UK Higher Education Sector: Results of a Survey -- Chapter 5. Frameworks and Maturity Models for Delivering Change -- Chapter 6. A Leadership Maturity Model for Implementing Six Sigma in Academic Institutions - Using Case Studies to Build and Test Theory, January 2020 -- Chapter 7. Thoughts and Challenges for Academic Leaders Delivering Change.

Lean Six Sigma in Higher Education Institutions: The Need to Change is a research-led study designed for leaders and change agents within Higher Educational institutions. Stephen G. Anthony and Jiju Antony present the development and testing of a Lean Six Sigma Maturity Model (LSS) which can be used to assess the current level of LSS maturity of any university setting. Lessons presented will help universities to develop necessary action plans and strategic objectives to successfully build maturity in LSS. Chapters examine the current state of Operational Excellence (OPEX) methodologies in the Higher Education sector, Frameworks and Maturity Models for delivering change, and the study concludes by presenting nine areas need to be considered by the academic leaders and change on their agenda in any HE Institutions to guarantee LSS success.