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	1.	The new customer experience management : why and how the companies of the future address their customers' needs proactively / Ivaylo Yorgov. by Yorgov, Ivaylo [author.] Edition: 1 Edition. Material type: Text; Literary form: Not fiction Language: English Publication details: New York, NY : Routledge, 2023 Online resources: Click Here Availability: Items available for loan: National Library of India (1)Call number: 658.8/12. Place hold Save to lists
	2.	Selling in Customer Service [electronic resource] : Integrating and Coordinating Service and Selling. by Cai, Leon Material type: Text; Literary form: Not fiction Publication details: Oxford : Productivity Press, 2024 Online resources: Click Here Availability: Items available for loan: National Library of India (1)Call number: 658.8/120688. Place hold Save to lists
	3.	The customering method : from CX dogma to customer science / Aarron Spinley. by Spinley, Aarron [author.] Material type: Text; Literary form: Not fiction Publication details: Abingdon, Oxon ; New York, NY : Routledge, 2025 Online resources: Click Here Availability: Items available for loan: National Library of India (1)Call number: 658.8/12. Place hold Save to lists
	4.	Introduction to Corporate Communication : Case Studies from India. by Lata Singh, Charu Gupta, Mona Edition: First edition. Material type: Text; Literary form: Not fiction ; Audience: Adult; Language: English Publication details: [Place of publication not identified] : Routledge India, 2021 Online resources: Click Here Availability: Items available for loan: National Library of India (1)Call number: 658.45. Place hold Save to lists
	5.	Customer service delivery in Africa : consumer perceptions of quality in selected African countries / Robert Ebo Hinson, Esi Akyere Mensah, and Doreen Anaymesem Odame. by Hinson, Robert (Robert Ebo) [author.] Mensah, Esi Akyere [author.] Odame, Doreen Anyamesem [author.] Edition: First edition. Material type: Text; Literary form: Not fiction ; Audience: General; Publication details: New York : Routledge, Taylor & Francis Group, 2024 Online resources: Click Here Availability: Items available for loan: National Library of India (1)Call number: 658.8/12096. Place hold Save to lists
	6.	Luxury marketing, sustainability and technology : the future of luxury management / edited by Park Thaichon and Sara Quach. by Thaichon, Park [editor.] Quach, Sara [editor.] Series: Routledge studies in luxury management Material type: Text; Literary form: Not fiction Language: English Publication details: Abingdon, Oxon ; New York, NY : Routledge, 2023 Online resources: Click Here Availability: Items available for loan: National Library of India (1)Call number: 658.8/7. Place hold Save to lists
	7.	Revolutionizing the AI-Digital Landscape [electronic resource] : A Guide to Sustainable Emerging Technologies for Marketing Professionals. by Khang, Alex Dutta, Pushan Kumar Gupta, Sachin Ayedee, Nishu Chatterjee, Sandeep Material type: Text; Literary form: Not fiction Publication details: Oxford : Productivity Press, 2024 Online resources: Click Here Availability: Items available for loan: National Library of India (1)Call number: 658.8. Place hold Save to lists
	8.	PUBLIC RELATIONS CASES [electronic resource] : international perspectives. by Moss, Danny, 1954- [editor.] DeSanto, Barbara, 1950- [editor.] Edition: Third edition. Material type: Text; Literary form: Not fiction Language: English Publication details: [S.l.] : ROUTLEDGE, 2022 Online resources: Click Here Availability: Items available for loan: National Library of India (1)Call number: 659.2. Place hold Save to lists

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