Management of customer satisfaction / Saurabh Goyal and K.S. Thakur

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Material type: Text

TextLanguage: English Publication details: Delhi : Academic Excellence, 2009Description: vii, 244 p. : charts ; 22 cmISBN:

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Holdings
Item type	Current library	Collection	Call number	Materials specified	Status	Date due	Barcode	Item holds
Books	National Library of India New English - Main Stack Division	New English	E 658.83430954 G 748 (Browse shelf(Opens below))		Available		GIF000048980ENG

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Study on customer satisfaction in public and private sector banks in India

Includes bibliographical references and indexes.

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