Communicating in Hospital Emergency Departments [electronic resource] / by Diana Slade, Marie Manidis, Jeannette McGregor, Hermine Scheeres, Eloise Chandler, Jane Stein-Parbury, Roger Dunston, Maria Herke, Christian M.I.M. Matthiessen.
Material type:
TextLanguage: English Publication details: Berlin, Heidelberg : Springer Berlin Heidelberg, 2015.Description: 1 online resource (XIX, 158 p. 20 illus. in color.)ISBN: - 9783662460214
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National Library of India | Available | EBK000022417ENG |
The role of communication in safe and effective healthcare -- The context of communication in emergency departments -- The patient's journey in the emergency department from triage to disposition -- Communication risk in clinician-patient consultations -- Effective clinician-patient communication: strategies for communicating medical knowledge -- Effective clinician-patient communication: strategies for bridging the interpersonal gap -- Action strategies for implementing change.
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