Managing web service quality : measuring outcomes and effectiveness / [edited by] Khaled M. Khan

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Material type: Text

TextLanguage: English Series: Premier reference sourcePublication details: Hershey, Pa. : Information Science Reference, c2009Description: xxii, 394 p. : ill. ; 29 cmISBN:

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Holdings
Item type	Current library	Collection	Call number	Materials specified	Status	Date due	Barcode	Item holds
Books	National Library of India New English Oversized - Main Stack Division	New English Oversized	E/O 006.76 M 311 (Browse shelf(Opens below))		Available		PUR000574059ENG

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Includes bibliographical references and index

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