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Call centers and the global division of labor : a political economy of post-industrial employment and union organizing / Andrew J.R. Stevens.

By: Material type: TextTextLanguage: English Series: Routledge advances in sociology ; 120Publication details: New York : Routledge, 2014.Description: 1 online resource (xiv, 220 p.) : illISBN:
  • 9780203075173 (ebook : PDF)
Subject(s): Online resources:
Contents:
1. Introduction -- 2. The globalization of knowledge work -- 3. The political economy of off shoring -- 4. The global division of call center work -- 5. India : labor organizing off shore -- 6. Centers of steel -- 7. Global division of knowledge labor, global unionism -- 8. Conclusion.
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Item type Current library Call number Materials specified Status Date due Barcode Item holds
Books Books National Library of India Available EBK000012718ENG
Total holds: 0

Includes bibliographical references and index.

1. Introduction -- 2. The globalization of knowledge work -- 3. The political economy of off shoring -- 4. The global division of call center work -- 5. India : labor organizing off shore -- 6. Centers of steel -- 7. Global division of knowledge labor, global unionism -- 8. Conclusion.

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