The little book of big customer satisfaction measurement / Ajit Rao, Subhash Chandra

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Material type: Text

TextLanguage: English Publication details: New Delhi : SAGE Publications India Pvt Ltd, 2012Description: xvi, 164 pages : ill.; 20 cmISBN:

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Holdings
Item type	Current library	Collection	Call number	Materials specified	Status	Date due	Barcode	Item holds
Books	National Library of India New English - Main Stack Division	New English	E 658.812 R 18 (Browse shelf(Opens below))		Available		DBA000137858ENG

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Includes bibliographical references and index

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