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	1.	The gamification revolution : how leaders leverage game mechanics to crush the competition / Gabe Zichermann, Joselin Linder by Zichermann, Gabe, 1974- Linder, Joselin Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: New Delhi : McGraw-Hill Education (India) Private Limited, 2013; xviii, 235 p. : ill; 23 cm Availability: Items available for loan: National Library of India (1)Call number: E 658.4012 Z 61. Place hold Request article Save to lists
	2.	Customer loyalty : concept, context and character / Alok Kumar Rai, Medha Srivastava by Rai, Alok Kumar Srivastava, Medha Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Adult; Language: English Publication details: New Delhi : McGraw-Hill Education, c 2014 Availability: Items available for loan: National Library of India (1)Call number: E 658.812 R 13 a. Place hold Request article Save to lists

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