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	1.	The Toyota way to service excellence : lean transformation in service organizations / Jeffrey K. Liker and Karyn Ross by Liker, Jeffrey K Ross, Karyn [jt. aut.] Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Adult; Language: English Publication details: New Delhi : McGraw Hill Education, c2017 Availability: Items available for loan: National Library of India (1)Call number: E 338.762920952 L 627. Place hold Request article Save to lists
	2.	The Toyota way to lean leadership : achieving and sustaining excellence through leadership development / Jeffrey Liker, Gary L. Convis. by Liker, Jeffrey K Convis, Gary L Material type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Language: English Publication details: New Delhi : Tata McGraw-Hill Education, 2012 Availability: Items available for loan: National Library of India (1)Call number: E 658.4092 L 627. Place hold Request article Save to lists

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