Customer relationship management / Urvashi Makkar [and] Harinder Kumar Makhar

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Material type: Text

TextLanguage: English Publication details: New Delhi : Tata McGraw-Hill Education, 2012Description: xvii, 274 p. : ill. ; 24 cmISBN:

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Holdings
Item type	Current library	Collection	Call number	Materials specified	Status	Date due	Barcode	Item holds
Books	National Library of India New English - Main Stack Division	New English	E 658.812 M 289 (Browse shelf(Opens below))		Available		DBA000129254ENG

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Includes bibliographical references and index

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