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1.
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Service Management, 7th edition by
Material type: Text Text; Format: print
Publication details: 2014
Availability: Items available for loan: National Library of India (1).

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2.
Service managemnent, operations, strategy, information technology by
Material type: Text Text; Format: print
Publication details: Chennai : Mc Graw Hill Education(India) Pvt Ltd, 2018
Availability: Items available for loan: National Library of India (2)Call number: E/O 658 F 584, ...

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3.
New service development [electronic resource] : creating memorable experiences / editors, James Fitzsimmons & Mona J. Fitzsimmons. by
Material type: Text Text; Format: electronic ; Literary form: Not fiction
Language: English
Publication details: Thosand Oaks, Calif. ; London : SAGE, c2000
Online resources:
Availability: Items available for loan: National Library of India (1).

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4.
Service management : operations, strategy and information technology/ James A. Fitzsimmons, Mona J. Fitzsimmons by Series: The McGraw-Hill/Irwin Series
Edition: 7th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Adult;
Language: English
Publication details: New Delhi : McGraw-Hill Education, 2014
Availability: Items available for loan: National Library of India (1)Call number: E/O 658 F 584 (1).

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