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	1.	No cover image available Customer Loyalty by Rai, Alok Kumar Material type: Text; Format: print Publication details: 2014 Availability: Items available for loan: National Library of India (1). Place hold Request article Save to lists
	2.	No cover image available Customer relationship management : concepts and cases , 2nd ed. by Rai, Alok Kumar Material type: Text; Format: print Publication details: 2013 Availability: Items available for loan: National Library of India (1). Place hold Request article Save to lists
	3.	Customer relationship management : concepts and cases / Alok Kumar Rai by Rai, Alok Kumar Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: Delhi : PHI Learning c 2013 Availability: Items available for loan: National Library of India (1)Call number: E 658.812 R 13 (1). Place hold Request article Save to lists
	4.	Customer loyalty : concept, context and character / Alok Kumar Rai, Medha Srivastava by Rai, Alok Kumar Srivastava, Medha Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Adult; Language: English Publication details: New Delhi : McGraw-Hill Education, c 2014 Availability: Items available for loan: National Library of India (1)Call number: E 658.812 R 13 a. Place hold Request article Save to lists

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