Ravikumar, D. <br/><br/>
Customer relationship management / 
by D. Ravikumar 
 - Erode :  Pallavi Pubs.,  2008 
 - 196 p. :  ill. ;  29 cm. 
<br/><br/><label>ISBN: </label>9789380024264 (pbk.)  Rs. 170.00 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations--Management<br/>Relationship marketing
<br/><br/><label>Dewey Class. No.: </label>658.812