Kannan, G. Ramesh <br/><br/>
Customer satisfaction in banking services / 
G. Ramesh Kannan 
 - Chennai :  Valar Pirai Pub.,  2008 
 - 95 p. ;  20 cm. 
<br/><br/>Bibliography : p. 94-95 
<br/><br/><label>ISBN: </label>9789380371047 (pbk)  Rs. 60.00 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Banks and banking--Customer services<br/>Bank management<br/>Customer relations--Management
<br/><br/><label>Dewey Class. No.: </label>332.1