TY  - BOOK
AU  - Mclaughlin,Daniel B.
AU  - Hays,Julie M
TI  - Healthcare operations management
SN  - 9788120337503 (pbk.)
U1  - 362.1068 
PY  - 2009///
CY  - New Delhi
PB  - PHI Learning
KW  - Medical care
KW  - Quality control
KW  - Total quality management
N1  - Includes binliographical references and index
ER  -