Mclaughlin, Daniel B.

Healthcare operations management / Daniel B. Mclaughlin [and] Julie M. Hays - New Delhi : PHI Learning, 2009 - xv, 429 p. : ill. ; 25 cm.

Includes binliographical references and index

9788120337503 (pbk.) Rs. 425.00


Medical care--Quality control
Total quality management

362.1068