Noronha, Ernesto <br/><br/>
Employee identity in indian call centre :  the nationa of profeesionalism / 
Ernesto Noronha [and] Premilla D'Cruz 
 - New Delhi :  Response,  2009 
 - xiii, 184 p. ;  22 cm. 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>8132100799 (pbk.)  Rs.395.00 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Call centers--India
<br/><br/><label>Dewey Class. No.: </label>331.761381