TY - BOOK AU - Christopher,William F. AU - Thor,Carl G. TI - Handbook for productivity measurement and improvement SN - 1563270072 : U1 - 658.562 PY - 1993/// CY - Cambridge, Mass. PB - Productivity Press KW - Labor productivity KW - United States KW - Measurement KW - Government productivity KW - Educational productivity KW - Total quality management N1 - Includes index ER -