TY  - BOOK
AU  - Jahoda,Gerald
AU  - Braunagel, Judith Schiek,
TI  - The librarian and reference queries: a systematic approach 
SN  - 0123797608
U1  - 025.52 
PY  - 1980///
CY  - New York
PB  - Academic Press
KW  - Reference services (Libraries)
N1  - Includes index
ER  -