TY - BOOK AU - Winstanley,Diana TI - Personal effectiveness: a guide to action SN - 9788174467669 (pbk) U1 - 153.6 22 PY - 2009/// CY - New Delhi PB - Excel KW - Interpersonal communication KW - Sefl-actualization (Psychology) KW - Assertiveness (psychology) KW - Behavior therapy N1 - Includes bibliographical references and index ER -