TY  - BOOK
AU  - Mulholland,Joan
TI  - The language of negotiation: a handbook of practical strategies for improving communication 
SN  - 0415060400 (pbk.) :
U1  - 302.2 
PY  - 1991///
CY  - London
PB  - Routledge
KW  - Communication
KW  - Language and languages
KW  - Speech acts (Linguistics)
N1  - Includes bibliographical references and index
ER  -