TY - BOOK AU - Suki,Norazah Mohd TI - Handbook of research on leveraging consumer psychology for effective customer engagement SN - 9781522507468 U1 - 658.8342 23 PY - 2017/// CY - Hershey, Pa. PB - Business Science Reference KW - Consumer behavior KW - Customer relations KW - Marketing research N1 - Includes bibliographical references and index ER -