Datta, Bholanath <br/><br/>
Service management / 
Bholanath Dutta, B. Rose Kavitha 
 - New Delhi :  I.K. International Pub.,  2011 
 - xviii, 174 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9789380578781 (pbk.)  Rs.N.P. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service industries--Management
<br/><br/><label>Dewey Class. No.: </label>658.5