TY  - BOOK
AU  - Metri,Bhimaraya A.
AU  - Gupta,Jatinder N.D.
AU  - Sahay,Bidya S.
TI  - Managing global services: emerging trends 
SN  - 9788174469229 (pbk.)
U1  - 658 22
PY  - 2011///
CY  - New Delhi
PB  - Excel Books
KW  - Management
KW  - Congresses
N1  - This book is an outcome of the international conferences on decision sciences in managing global services (ISDSI-2010); Includes bibliographical references
ER  -