Quintanilla, Kelly M. Business and professional communication : keys for workplace excellence / īelly M. Quintanilla, Shawn T. Wahl - New Delhi : SAGE, 2011 - xxii, 244 p. : ill. ; 24 cm. Includes bibliographical references and index ISBN: 9788132106241(pbk.) Rs.475.00 Subjects--Topical Terms: Business communication Dewey Class. No.: 658.45