The service-dominant logic of marketing : dialog, debate, and directions/ eds. Robert F. Lusch and Stephen L. Vargo; forewords by Ruth N. Bolton and Frederick E. Webster - Armonk, N.Y. : M. E. Sharpe, c2006 - xviii, 449 p.; 26 cm.

Includes bibliographical references and index

0765614901 $ 99.95


Marketing--Philosophy
Customer services
Relationship marketing

658.812