International handbook of organizational crisis management/ eds. Christine M. Pearson, Christophe Roux-Dufort, Judith A. Clair - Los Angeles, Calif. : SAGE, 27 cm. Includes index Bibliography: p. 290 - 295 ISBN: 9780763988519 $125.00 Subjects--Topical Terms: Crisis management Dewey Class. No.: 658.4056