Ehresman, Terry  1960- <br/><br/>
Small business success through TQM :  practical methods to improve your organization's performance/ 
Terry Ehresman 
 - New Delhi :  Tata McGraw-Hill Education,  1996 
 - xxvii, 255 p.;  28 cm. 
<br/><br/> Includes index 
<br/><br/>Bibliography : p.245 
<br/><br/><label>ISBN: </label>0074622021 (pbk) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Small business--Management<br/>Total quality management
<br/><br/><label>Dewey Class. No.: </label>658.562